Australia Post Shipping Method Not showing

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11 years 1 week ago #132853

-- url of the page with the problem -- : wicks.msfcomp.org/index.php/hikashop-men...ies-listing/checkout
-- HikaShop version -- : Business 2.2.2 (test site)
-- Joomla version -- : 3.2.0
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Chrome Version 31.0.1650.57 m
-- Error-message(debug-mod must be tuned on) -- : No Shipping Method Found.

I am trying to set up a simple one off charge for shipping using Australia Post.

You can have access to the backend when you reply to my email.
I have read the documentation for this error, and for the life of me cannot work it out .

Mark

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11 years 6 days ago #132876

Hi,

So can you show me through some screenshots how did you configured :
- Your product (weight/dimensions)
- Your shipping method
- Your checkout workflow ("hikashop->System->Configuration->Checkout")

Thank you.

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11 years 6 days ago #132957

Mohamed,

Can I email you the login to the backend of the site, so you can see the configuration.

I am not using weight, I am using a standard shipping price with Australia Post plugin.

Mark

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11 years 6 days ago #132966

Autralia Post requires that you enter the weight and dimensions in your products for it to calculate the shipping fees dynamically based on the user address and product weight/dimensions.
If the user doesn't provide his address, or if you don't enter the weight/dimensions in your products, it's normal that the plugin doesn't show anything.
If you want to use flat fees for your shipping, you should instead configure the manual shipping method, not the Australia Post shipping method.

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11 years 6 days ago #132976

Nicolas,

Great thanks, worked a treat :)

Mark

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10 years 11 months ago #135512

I too find that I get the error code "SHIPPING METHOD NOT FOUND" when I use the Australia post plugin. The error code displays when the first step is executed and the screen gets to LOGIN or REGISTER. Once I have signed in or registered, it seems to work fine.

I am using Hikashop Starter 2.2.2 with Joomla 3.2.0

I have setup the weight and dimensions (see screenshot 1)

Attached a screenshot of the Checkout Workflow (2)

Attached a screenshot of the only plugin enabled for shipping - Australia Post (3)

Attachments:

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10 years 11 months ago #135526

Have you set up your restrictions ?

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10 years 11 months ago #135527

I have not set any restrictions.

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10 years 11 months ago #135539

There is something funny going on during the checkout as well.

The different shipping methods that are listed can not be selected. Screenshot attached.

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10 years 11 months ago #135702

Hi,
I just tested it on my end and it worked fine, can you give me a link to your website sot that I can directly test it ?

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10 years 11 months ago #135733

Hi,

Yes of course, http://livelifeyou.com/shop/live-life-you-products-listing

For some unknown reasons, I just tested it again, the Shipping Not Found has disappeared. Well what I did was, I enabled the Manual Shipping plugin, tried it with the same result and then deleted it again.

But there is still the problem with the selection of the Shipping during checkout.

I have created a user: demo password: demo

if you like to test it.

Thanks

Attachments:
Last edit: 10 years 11 months ago by ozwest. Reason: Adding screenshot

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10 years 11 months ago #135743

I've done some tests, and it seems like the problem is coming from this CSS property of your "/media/com_hikashop/css/frontend_default.css[/i]" file :

.hika-radio input[type="radio"] {
display: none;
}
You'll just have to remove it.

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