Shipping zones

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10 years 11 months ago #135522

hi,
I want to build five shipping zones:
1. Countries of Europe
2. Countries North and South America
3. Asian countries
4. Countries of Africa
5. Australia
and each zone has a different price postage

How can I do it?

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10 years 11 months ago #135545

You can create such shipping zones via the menu System>zones. Make sure that you select the desired countries in each shipping zone's subzones listing.
Then, create shipping methods of the type 'manual' under the menu System>Shipping methods and in the restrictions area's Zone option, select the corresponding zone and set a price to your shipping methods and you'll be all set.

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10 years 11 months ago #135599

Thank you for your prompt reply.
I created shipping zones as you told me, for each zone I made shipping method and selected the corresponding zone and set a price to my shipping methods.

But in the process of buying no appears a possibility of choice shipping methods, and Hokashop not added shipping to the final price. What I missed?
You can see here: becart.ba/prodavnica

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10 years 11 months ago #135606

It means that you probably didn't set any weight in your products and that you turned off the option "force shipping regardless of weight" and thus the system believes that no shipping is needed as your products are virtual goods.

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10 years 11 months ago #135617

Thanks Nicolas,
It's working now


Regards,
Midhat

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8 years 2 weeks ago #254921

Hi,

I think I have a similar problem, despite the the fact that I follow the steps that have been written in this conversation.
1. Create a shipping zone
2. Create a manual shipping method
3. Create a product with weight and volume > 0.
4. Configure Hikashop to force shipping regardless of the weight.
5. Restrict a shipping method to a shipping zone.

Before I restrict a shipping method to a shipping, the shipping method was shown.
After applying the restriction, the shipping method stops from appearing in the front-end.

Is it possible to PM the login credentials to a member of the Hikashop team so that I get some help?

Thank you in advance,
George

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8 years 4 days ago #255668

Hi,

From what you're saying, it seems that the problem is with the way you configured your shipping zone.
Did you also do

Make sure that you select the desired countries in each shipping zone's subzones listing.

as I explained previously ?
Because if the shipping method disappear from the frontend when you set the zone in your shipping method, it means that the address of the test user you're using on your checkout is not in a sub zone of the zone you selected in your shipping method.

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