FedEx Authentication Failed

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10 years 10 months ago #138388

-- url of the page with the problem -- : myfurnituremarket.com/dev/index.php?opti...=checkout&Itemid=497
-- HikaShop version -- : Business 2.2.2
-- Joomla version -- : 3.2.1
-- PHP version -- : 5.3.3
-- Browser(s) name and version -- : FireFox 26.0
-- Error-message(debug-mod must be tuned on) -- : FEDEX Authentication Failed No shipping method found

Hi,

I am trying to set up development site and I am getting this error "FEDEX Authentication Failed No shipping method found".

I registered at FedEx and created test account using Develop and Test tab. After I filled all necessary details I got to the confirmation page(Image #2 in the attachments). I used those details in the HikaShop FedEx plugin(Image #1).
For the password field I used "Test password" from the email that FedEx send to me after confirmation(Image #3).

I set everything correctly and I am still having this error. Can you please tell me what did I do wrong if anything.

Let me know if you need any more info.

Thanks,
Alex

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Last edit: 10 years 10 months ago by ogosense.

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10 years 10 months ago #138395

Hi,

This looks correct. I would recommend you to contact FedEx support in order to make sure that the credentials that you're using are activated properly on their end.

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