No shipping method found

  • Posts: 17
  • Thank you received: 0
10 years 9 months ago #142356

-- -http://thereefpetshop.com/index.php/cart-checkout
- HikaShop [1312231536]
-- Joomla version 3.1.5
-- PHP version -- : 5.4.23
-- Browser(s) name and version -- : Firefox 26

Hello,

I have configured UPS shipping method and have enabled it. It still shows a message that No shipping method found.

Thank you,

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
10 years 9 months ago #142360

Hi,

Did you read this thread ?
www.hikashop.com/forum/shipping-methods/...od-found.html#135529

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 17
  • Thank you received: 0
10 years 9 months ago #142365


Testing using only one product right now. I have entered Weight attribute on that. I think all attributes are there


Attachments:
Last edit: 10 years 9 months ago by arm.

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 9 months ago #142428

Hi,
Following each step of the FAQ's shipping section will probably help you

Please Log in or Create an account to join the conversation.

  • Posts: 17
  • Thank you received: 0
10 years 9 months ago #143293

I double checked and everyhing appears to be fine. I also reinstalled the core files but no luck.

I have gone through the checklist and everything is there as it should be.

Please let me know what is missing.

Thank you

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
10 years 9 months ago #143298

Hi,

The problem is in your configuration but you didn't show your configuration so we can't say anything.
Please help us to help you or check your configuration regarding the FAQ or the other thread.
For what I saw, you products does not have any size and we don't know anything about your UPS configuration. You can hide/remove your credentials for the screenshot but if we don't see anything for the methods you choose how could we possibly find something to help you ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 17
  • Thank you received: 0
10 years 9 months ago #143301

That is not right at all. I have given screenshots in my previous replies. AND my products do have weight specified in the configuration.
If you need anything I will be more than happy to provide that info as well.
Thank you

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
10 years 9 months ago #143310

Hi,

So please provide a screenshot of your full UPS configuration :)
Like in the topic : www.hikashop.com/forum/shipping-methods/...od-found.html#135529

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 17
  • Thank you received: 0
10 years 9 months ago #143317

Are above screenshots are not enough?

Please Log in or Create an account to join the conversation.

  • Posts: 82865
  • Thank you received: 13372
  • MODERATOR
10 years 9 months ago #143320

Looking at your screenshots, I arrive to the same conclusion as Jerome:

For what I saw, you products does not have any size and we don't know anything about your UPS configuration.

To which you replied about the weight of the product being filled in. But Jerome talked about the size (ie the width, height, length) of your product which seems to have been left empty while they are necessary for UPS the calculate the shipping fees automatically.
so that's probably what you're missing. But it could also be something else in your shipping method since you didn't provide a screenshot of all the options of the UPS shipping method.

Please Log in or Create an account to join the conversation.

  • Posts: 17
  • Thank you received: 0
10 years 9 months ago #143526

I have added all length, weight, and height parameters for all the products. I doubled checked our UPS configs. I am attaching the UPS config. I still see the error message.












Let me know what specific config you want to see.

Thanks

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 9 months ago #143907

Hi,
Can you show me how did you configured the options from the "restrictions" tab of your UPS shipping method configuration page ?
Thanks

Please Log in or Create an account to join the conversation.

  • Posts: 17
  • Thank you received: 0
10 years 9 months ago #143939

If I understand your question right, this is what I have.

Attachments:
Last edit: 10 years 9 months ago by arm.

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 9 months ago #144033

Sure, but I want your to check the "Restrictions" checkbox before showing me some screenshots of your "restrictions" tab options.

Please Log in or Create an account to join the conversation.

  • Posts: 17
  • Thank you received: 0
10 years 9 months ago #144066

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
10 years 9 months ago #144416

Ok,
Can you unset the "zone" and "Minimum quantity" option of your shipping method, and test it again ?
Thanks.

Please Log in or Create an account to join the conversation.

Time to create page: 0.128 seconds
Powered by Kunena Forum