shipping restrictions not working properly

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10 years 8 months ago #145881

-- HikaShop version -- : 2.2.3
-- Joomla version -- : 3.2

I have some products that can be shipped only to a specific area delimited by zip code and the rest of the products are without any restriction. Everything seems to work fine at the checkout if i put only "restricted" items or only normal items.
The problem appear when i put into the cart items with and without restriction together because at the checkout if the address is not correct it let you purchase even if one or more items are restricted.
Does anybody have a solution for this?

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10 years 8 months ago #145911

Hi,

Thanks to try to enable the option "Use price per product" in the shipping methods.
If that doesn't work, thanks to post screenshots of your shipping method and products configurations in order to reproduce the issue on our end.

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10 years 8 months ago #145923

Hi,
thanks for the quick reply
I have all the shipping zones set with "Use price per product" and these are the screenshots of the shipping and product configuration.
Is there anything else i should check?

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10 years 8 months ago #146703

Hi,
The solution will be to :
- Go to the product configuration page of the restricted products
- Check the "BLOCKED" checkbox for every shipping methods that you don't want to use for your restricted products

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10 years 1 month ago #173390

For anyone who is struggling a bit on how to set this up, we created a How To page for one of our clients you may find useful:

docs.polishedgeek.com/wiki/display/HSZIP...ry+Areas+in+HikaShop


~ Deb Cinkus, CEO

Polished Geek: more with monday․com
eCommerce Business Process Automation Experts
The following user(s) said Thank You: Jerome

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