Manual shipping methods....something is not right

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10 years 8 months ago #146016

-- url of the page with the problem -- : www.BestederNewsletters.com
-- HikaShop version -- : 2.3.0 (Essentials)
-- Joomla version -- : 2.5.8
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

I have configured several different manual shipping methods based upon product weight:



Then, in my product, I included the weight of the item:



Then, I did a product order with 1 item and the shipping came through just fine:



I changed the amount to 2 items and...again...just fine

However, when I changed the number of products to 3....the shipping cost disappeared:



But just out of curiosity...I changed the amount to 4 items and....the shipping costs came back!!!




And to top it all off.... when the shipping costs disappeared when I changed it to 3....the system gave me this error message:
The cart items combined weight is too big for all the possible shipping methods

What is going on?

Last edit: 10 years 8 months ago by simmiepam. Reason: Add another image

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10 years 8 months ago #146017

Hi,

You haven't any rule for weight between "10" and "11.1" so.. When the weight is 10.8 (3.8 * 3) there is no shipping rule for that !
No ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 208
  • Thank you received: 10
10 years 8 months ago #146176

Yeah that worked....YOU are my hero!

Thank you!

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