Manual shipping plugin and several warehouses

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10 years 8 months ago #148642

Hi there,

we have hit a deadend here, hope someone can point us in the right direction.
This is a German shop and we could not find any german Parcel Shipping Modules, so we have setup several instances of manual shipping plugins, calculating by weight and size. These work just fine.
The client then requested three additional warehouses - so, some shippig plugins get restricted to a perticular warehouse.

The problem occurs when someone orders products from more the one warehouse - there are NO shipping costs available.
The message is - "No Shipping Method Selected"

Thanks,
Richard


-- url of the page with the problem -- : testshop.responsa-liberta.de/
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 2.5.19
-- PHP version -- : 5.3.22
-- Browser(s) name and version -- : NA
-- Error-message(debug-mod must be tuned on) -- : NA

Last edit: 10 years 8 months ago by sageman.

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10 years 8 months ago #148665

Hi,

Would it be possible to have some details about your shipping configuration ?
Do you have some view override for the "checkout" views ?
Would it be possible to have links to products of your 3 different warehouses (in order to try to reproduce and see the problem directly).

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 8 months ago #148715

Hi Jerome,

yes, and in fact, I can even give you access to the backend in a PM (let me know if you want that), since this is not a live shop -
anyway -
- shipping config, unsure how to post this, so I've attached a screen
- no overrides
- the three different warehouses, inthe shop menu you can see
A ) Bücher, Hefte, DVD
B ) Handgemalt
C ) Handgemacht

Thanks,
- Richard

Attachments:

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10 years 8 months ago #148838

Hello Richard,
We just made fix regarding that issue, you'll just have to edit the file : "administrator\components\com_hikashop\classes\shipping.php"
And add these lines :

				if(is_int($key))
					$key = ''.$key;
Just after these lines :
			foreach($shipping_groups as $key => &$group) {
				$order->products = $group->products;
				$group_usable_methods = array();
				$rates_copy = array();

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10 years 8 months ago #148957

Hi,
thanks, we implemented the changes, but now the error message changed to

ITEMS_VOLUME_TOO_BIG_FOR_SHIPPING_METHODS

Not sure if this is a logical error on our end.

Thank you,
Richard

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10 years 8 months ago #148959

That error is only coming from the fact that you order items volume is too big for your shipping methods, so you should directly check the "Minimum/Maximum volume" option of your shipping methods and also the dimension of your products.

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