'Zones' Display Error?

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10 years 7 months ago #151079

Hi all,

This is my first time using HikaShop and I just noticed this Display 'bug'. Anyone of you here have the same issue?



Don't want to ruin the website now...it's almost ready.

Thanks and have a nice day.

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Last edit: 10 years 7 months ago by dashmalta.

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10 years 7 months ago #151122

Hi,

This indicates that you must have copied the hikashop_zone table from one database to another without selecting the utf8 encoding and thus the special characters are not readable anymore.
You'll have to empty the tables hikashop_zone and hikashop_zone_link and install HikaShop again on your website. That will put back the correct data in these tables automatically. Note that you'll loose zones that you had manually created in the process.

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10 years 7 months ago #151145

If I empty the 2 tables mentioned and reinstall Hikashop (without uninstalling) will I loose other data (apart from the zones data)?

Thanks for the explanation.

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10 years 7 months ago #151156

Hello,
Note that by re-installing Hikashop, you won't loose any information. It will just update the files and add new columns in the database if required.
Your views overrides, css overrides, language, configuration, orders, products will stay intact.

But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that. Because you could loose your modifications.

Making a backup is always a good security.

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10 years 7 months ago #151260

I backed up everything and just performed the suggested steps...it worked like a charm. Thanks a lot! :)

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