IE 6-8 Specific Bug

  • Posts: 68
  • Thank you received: 8
  • Hikashop Business
10 years 6 months ago #157019

-- url of the page with the problem -- : www.mumshealth.com/
-- HikaShop version -- : 2.3.1
-- Joomla version -- : 3.2.4
-- PHP version -- : 5.3.3
-- Browser(s) name and version -- : Internet Explorer 6-8
-- Error-message(debug-mod must be tuned on) -- : N/A

I have tested my website using browser stack and it seems people using Internet Explorer versions 6-8 are unable to select a shipping option and therefore cannot place orders. Interestingly enough sometimes it automatically selects one of the 2 options even if auto select is set to "If only one method is available" but they cannot change the selection.

Last edit: 10 years 6 months ago by MumsHealth. Reason: correction

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  • Posts: 13201
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10 years 6 months ago #157056

Hi,

Are you using the bootstrap mode ? Disabling that mode could correct the issue.
The oldest version of IE don't support this kind of things (and many others ;) )

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  • Posts: 68
  • Thank you received: 8
  • Hikashop Business
10 years 6 months ago #157145

Yes I do have bootstrap on. It seems like that could fix the problem but I will have to test it first. I will let you know if that solves the problem.

Thanks

EDIT: It works fine now thank you

Last edit: 10 years 5 months ago by MumsHealth. Reason: fixed

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