Shipping Methods UPS not display in my page

-- url of the page with the problem -- : www.aebdev.org.php53-10.ord1-1.websitete.../merchandise-catalog
-- HikaShop version -- : 2.3.0
-- Joomla version -- : 3.2.1
-- PHP version -- : 5.3.20
-- Browser(s) name and version -- : all browser have the same problem
-- Error-message(debug-mod must be tuned on) -- : Error_message

D one several things but without positive results and read the forums and nothing is urgent please help

Sorry forget the other part of the image

I have a warehouse and also have shipping service in my UPS other posible solution to my problem please Nicolas

Jerome in this screenshot are my process of checkout and my checkout workflow please help me, thanks

Hello,
1. Did you set a valid delivery address through your checkout workflow ?
2. Can you check all your UPS services through the UPS configuration page and try it again, (your issue is maybe coming from the fact that your items are too heavy/big).

Hello Mohamed
My answers:

1. Did you set a valid delivery address through your checkout workflow ?
Yes, for example i used an application to validate my delivery address as smartystreets.com/ , for example 7801 NW 37th St Doral FL 33166-6559

2. Can you check all your UPS services through the UPS configuration page and try it again, (your issue is maybe coming from the fact that your items are too heavy/big).
Yes, can check all my UPS services and all is correct also change my weight, height, width, lenght in different products and not working my shipping method UPS please other solutions

Hi,
Can you send me a temporary access to your back-end through a private message so that I can directly check it ?

Hi

Yes I can Mohamed

I send you a message private with the username and password thanks

Could access with the user who gave him?

Could see the problem of shipping method UPS?

Hello,
Your issue is coming from the fact that you are using a "Costa Rica" shipping address, and these UPS services are only available for USA/PUERTO RICO :
- UPS Next Day Air
- UPS Ground
- UPS Next Day Air Saver

The solution will probably be to use some UPS services like : UPS Worldwide Expedited / UPS Saver.

No Mohamed i wrote an address of USA and not displayed shipping method UPS other solutions please help me is urgent thanks

Ok, Note that you should have an error message, at least saying "no shipping method available", that issue is probably coming from your template. So you'll find the solution there :

HikaShop uses the core Joomla messaging system to display messages on your website so if you don't see any message when you don't enter correct information during the checkout process, that's probably because your Joomla template does not contain the tag to display Joomla messages: <jdoc:include type="message" />

Thanks i can see errors of my checkout process and could fix my problem thanks friend

Hi Mohammed, Nicolas, Jerôme,

I have the same problem on the website vtreasures.ch.
I try to activate UPS for swiss and european countries. But without success. I tried effectively to set a weight and a size for the product added.

The tested product is:
vtreasures.ch/fr/categorie/produit/220-o...master-america-s-cup

I tried with a french adress or a swiss one. I also noticed that the European Union is not recognized as a zone for shipping adresses. When I restrict to European Union a Shipping method, nothing appears with French or Swiss adress. Any idea?

And could'nt succeeded in displaying UPS Shipping method. Surely a config error. If you can help me?

Hello,
1. Can you try it with all the UPS shipping services enabled ?
2. Reading the "shipping methods" section of the FAQ will probably help you : www.hikashop.com/support/faq.html#ship