Not all options are displayed.

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10 years 4 months ago #164405

-- HikaShop version -- : 2.2.3. Business
-- Joomla version -- : 2.5.17
-- Website -- : http://www.slush-factory.ch/jupgrade

Hi there
I have, it is not the correct shipping costs will be displayed the problem. In the products, the weights are stored.
For this purpose, the various delivery methods are defined (see screenshot).
However, it is always shown only PostPac Economy for CHF 7.00 or pickup options. No matter how much weight I have in the basket.
But there are a few more options added.

Did I say something incorrectly?

Translatet by Google ;-)

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10 years 4 months ago #164440

Hi,

Could you provide a screenshot of one of the product edition page so that we can see how you configured your products ?

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10 years 4 months ago #164533

Hi Nicolas

here is a screenshot of an article

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10 years 4 months ago #164561

Hi,

Please update to the latest version of HikaShop and try again.

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10 years 4 months ago #164695

Hi Nicolas

I have now the latest Updates from Joomla and Hikashop.
The Problem is the same :unsure:

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10 years 4 months ago #164722

Hi,

Please provide a backend access to your website via our contact form so that we can have a deeper look at your settings:
www.hikashop.com/contact-us.html

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10 years 3 months ago #165817

Hi,

I was able to log on your website in order to check your settings.
From what I can see the problem was that the weight unit was not set to kg in the database for your products. Just saving the product solved the problem: take.ms/iFYJz

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