No shipping method found

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10 years 3 months ago #168157

-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.2.3
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : firefox
-- Error-message(debug-mod must be tuned on) -- : Message

No shipping method found

Hi

I have added FedEx shipping Method with test a/c details but it is not showing in the shipping area (checkout page) .
Error message showing : "No shipping method found".

Thanks
Sunil

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10 years 3 months ago #168166

Hi,

The FedEx shipping method requires that you enter a weight and dimensions in your products. Also, the shipping methods will only display after the user has entered his address.
Make sure that it is the case and you should see the FedEx shipping methods.
If you still don't see them, it means that there is an issue with the way you configured the shipping method via the menu System>Shipping methods.

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10 years 2 months ago #168820

Hi
Can you Clarify -
Why Error message showing : "No shipping method found". when logged in as a Particular user group.
I have assigned FedEx shipping module for all type of users.

Last edit: 10 years 2 months ago by sunilk.

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10 years 2 months ago #168832

Hello,
If the product added to your cart have weight/dimensions and if you have set a shipping address through your checkout workflow, can you show me how did you configured your FedEx shipping method through some screenshots ?
Thanks.

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10 years 2 months ago #169879

Hello,

I have configured FedEx shipping module and selected "FedEx Ground (USA, PUERTO RICO)" and "FedEx Ground (Home Delivery) (USA, PUERTO RICO)" shipping service but both services are not displaying in the checkout page (front-end).

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10 years 2 months ago #169892

Hi,
Can you select ALL of the FedEx services to see if one of them is showing ? if it's not showing giving me a temporary access to your back-end so that I can directly test it will help me to understand your issue.
Thanks.

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10 years 2 months ago #170096

Hello
I have selected all the FedEx service , some shipping services are displaying but the FedEx ground service Not showing in the checkout page.
Can you clarify what is the problem with Ground shipping method ?

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10 years 2 months ago #170115

Hello,
Can you give me a temporary access to your back-end so that I can directly test it will help me to understand your issue ?
Thanks.

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7 years 10 months ago #259354

Hello,

I configured fedex but it shows shipping method not found. Can u help me on this?

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7 years 10 months ago #259478

Hi,

Please open a new thread and provide the basic details about your HikaShop and your configuration.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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