UPS plugin for Italy

-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.2.7
-- PHP version -- : 5.3.3
-- Browser(s) name and version -- : ANY

Hello, we have encountered this problem:
Using UPS plugin in shipping metod in checkout we see normal UPS price and not negotiated one even if we have choosen in plugin the option.
We have contacted UPS and on UPS portal we can see normal price (like in hikashop) and negotiated price too. So UPS support redirect us to hikashop support.

can anyone help us? pls

Hello,
Can you make sure that you have set the "Negotiated rate" option to YES, clear your cache and try it again ?

Hello,
yes i did! you can check by screenshot. I think the problem is for Italy localization.
waiting for your kindly feedback

Ok,
And do you see a difference if you set the "Negotiated rate" option to NO ? Because the UPS plugin ask for the Negotiated rates and it's just displaying the rates that are sent through the UPS response.

No differenze! Always same price.

Ok,
So I will :
- Do some tests regarding the "Negotiated rates" option of the UPS shipping plugin
- Check the UPS developer documentation or directly contact them
- Fix the code if I need to.

Real nice thx front your assistence!

Waiting for your feedback.

Andrea

Hello Andrea,
Can you give me a temporary back-end access through a private message so that I can directly test it ?

Hrllo,
Sent by PM credential.

Let me know feedback

thx for your effort

Hello, any feedback?


Andrea

Yes, I found out from where the error was coming from, the negotiated was only working for "freight" services, I've done some changes through UPS files and I'm currently testing it.

yes! great news.

Waiting for your kindly feedback

Andrea

Any feedback for us?

BEst regards
Andrea

Hello,
Here is the last UPS shipping version, don't forget to fill the "State/province code" through your UPS shipping configuration page :

Thx Mohamed and wellcome back!
Where i can get STATE PROVINCE CODE information value? I have found where to fill it, but is not clear to me What is my STATE PROVINCE CODE.

Thx for your special effort

brgs
Andrea

Hello !
You'll find it on that page : en.wikipedia.org/wiki/List_of_U.S._state_abbreviations
You'll just have to use the code of the "USPS" column.

Sorry Mohamed, but is not clear to me.. why i should use a US code if we are talking about ITALY plugin?
We are in italy and in case i should have ti USE "IT" code.

Sorry but i don't understand and in case i don't understand which country of USA i should have to use,

Waiting for your feedback

Andrea

Hello,
Then you'll find your italia province code through the "ISO code" column of that link : en.wikipedia.org/wiki/Provinces_of_Italy
I added a state or province code field because as it's said on the UPS documentation, that field is required for a negotiated rate request.
So in your case you'll just have to complete the address that you have added on the warehouse tab of your ups shipping configuration page.

Dear Mohamed,
I have filled stateprovince_code as your info.
to b sure i have attached the configuration printscreen.
If i able the UPS plugin checkout is blank page, if i disable checkout work properly.
Your account is stil lworkig in my ecommerce, can you be so kind to investigation plugin problem?

Waiting for you rfeedback
thx
Andrea