Ship to APO

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  • Hikashop Business
9 years 10 months ago #186284

-- url of the page with the problem -- : www,ariesgamesandminis.com
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- Browser(s) name and version -- : Google Chrome

All, I just had a customer contact me stating he cannot enter his APO box for the shipping address (it's a U.S. Military shipping address). I tried looking in to the shipping method settings, but I cannot find this option, so some assistance would be appreciated.

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9 years 10 months ago #186293

Hello,
Can you give us more information like :
- where does he exactly want it to be added ? his order shipping address maybe ? in that case he will have to use an address custom field via "Hikashop->Display->"
- which shipping method does he use ?

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9 years 10 months ago #186365

Currently, there is no selection in the U.S. state drop down box for the following...

AA - Armed Forces Americas (Except Canada)
AE - Armed Forces Europe
AP - Armed Forces Pacific

Those need to be added to the state drop down for U.S. customers. Please see the attached image which was taken from the US Postal Service website.

Attachments:

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9 years 10 months ago #186366

Other than HikaShop adding them e.g. in the next version, you can easily and quickly add them yourself:

In the HikaShop backend, go to System -> Zones.
Click "New" and add/save each of them as type "States".
Open/edit country "United States of America" and add the new 'states' to the "Sub-zones".
Save, and you're done. :)


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9 years 10 months ago #186389

Hi,

Yes, we'll add them on our end in next version of HikaShop, but as lousyfool said, you can add them yourself via the menu System>Zones.

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9 years 10 months ago #186491

Ah ok, thank you both! I will give that a try today sometime

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