UPS delivery ETA

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9 years 10 months ago #187093

-- url of the page with the problem -- : smokymountaindefense.com
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- Browser(s) name and version -- : Firefox 35.0

Where do I control the estimated delivery date information for UPS? I see there is an option in the Fedex plugin but I cannot locate in the UPS plugin. I searched the forums with no success.

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9 years 10 months ago #187095

Hi,

There is no option to control its display or not in the UPS plugin for now.
You can only modify the text displayed with a translation override:
hikashop.com/download/languages.html#modify

We'll look at adding an option like for the FedEx plugin for next version.

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9 years 10 months ago #187845

Hello,
I just added a "Show ETA" option through the last version of the UPS shipping plugin :

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9 years 9 months ago #189871

I downloaded and installed the plugin and turned ETA option to yes. However I'm still getting "No estimated delivery date
No delivery hour"

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9 years 9 months ago #189873

Now I cannot get UPS to show up at all.

And I'm also getting this error - Error while sending XML to UPS. Error code: 111286. Message: Florida is not a valid state for the specified shipment.

Which doesn't make any sense at all since it's an accepted zone.

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9 years 9 months ago #189894

Hi,

The UPS plugin only sends the "code" of the state to UPS and that code should only have 2 letters. If you get that error, it means that you replaced FL by the name "Florida" in your Florida state zone under the menu System>Zones.
So I would recommend you to check on that.

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9 years 9 months ago #190007

I did not change the state code. I installed the plugin and all of a sudden Florida was having an issue.

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9 years 9 months ago #190057

Ok so can you give me a temporary access to your back-end through a private message so that I can directly check it ?
Thanks.

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9 years 9 months ago #190138

My developer was in checking some other things out and here's what he found and said -

"I saw the error message with UPS plugin and fixed it, it is a bug of the plugin, it lowercased state code from FL to Fl, UPS didn't understand that code so it sent back the error message, what I did was added a function to convert state codes to uppercase and it works."

So the plugin needs to be fixed and updated.

The following user(s) said Thank You: Mohamed Thelji

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9 years 9 months ago #190168

Ok, thank you for your feed back !

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9 years 5 months ago #204559

Try changing in the UPS plugin the state of your warehouse to two digit code so FL instead of Florida, that is how I fixed my UPS plugin problem :))


Kyle with a :)
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