Shipping cost doesn't change w usps shipping plgin

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9 years 5 months ago #203483

-- url of the page with the problem -- : www.m2820.com/store/store
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 2.5.20

I am using the usps shipping plugin and when I change the number of products in the shopping cart, the shipping charge stays the same. It doesn't matter how much I add, the shipping always stays the same. I've attached my settings, but I took out my USPS WebTools User ID. I will also attach my settings for my product page in case that makes a difference. The product page does have a section at the bottom right called "Shipping Prices," but I can't seem to change anything in there.

Brad

Sunday School Teacher Training
www.m2820.com
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Last edit: 9 years 5 months ago by simo90.

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9 years 5 months ago #203487

Hi,

In your screenshot, we can't see the weight and the dimension of the product.
Would it be possible to see the rest of the product configuration ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 5 months ago #203546

Sorry about that, I thought I had captured the entire screen. See the attachment.

Brad

Sunday School Teacher Training
www.m2820.com
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9 years 5 months ago #203547

Hi,

Thanks for the screenshot. Your product configure looks good.
I see that your website is HikaShop 2.4.0 with the build "1503261514" and the last build for HikaShop 2.4.0 is "1505191201"
So can you please re-download HikaShop 2.4.0 in order to use the last build ; so we will be sure that you're not affected by something we already fix.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 5 months ago #203559

Oh...well that was easy. That fixed the problem. I'll make sure I have the latest version next time. Inside Joomla, it said I had the latest version, but I guess I need to download it again, just to make sure.

Brad

Sunday School Teacher Training
www.m2820.com

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9 years 5 months ago #203562

Hi,

It is something that we will improve as soon as possible :)

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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