No shipping method found

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9 years 3 months ago #210378

-- url of the page with the problem -- : testpatiodrape.dependentmedia.com/produc...checkout/step/step-1
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.5.3
-- PHP version -- : 5.4.13
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : Message
No shipping method found

Attached are screen captures that might help. I had shipping working great and then after setting up taxes the shipping stopped working. I want the shipping calculated by the UPS shipping plugin. What did I mess up?

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9 years 3 months ago #210418

Hi,

The way you configured your shipping method, it will only display if your address is in California.
I suppose that you want to remove the Zone that you selected in the warehouse area of your shipping method so that the shipping method can be used for addresses outside the zone that is currently selected.

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9 years 3 months ago #210420

that error message happens for addresses in california

Last edit: 9 years 3 months ago by hsojhsoj.

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9 years 3 months ago #210422

Hi,

Please remove the Zone that you selected in the warehouse area of your shipping method. You don't want it.

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9 years 3 months ago #210442

Still says "No shipping method found"
See the attached for settings verification.

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9 years 3 months ago #210478

Hi,

Could you provide a backend access along with a link to this thread via our contact form so that we could check your HikaShop settings ?
www.hikashop.com/support/contact-us.html

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9 years 3 months ago #210563

Hello,
That's weird, I just tested it on my end with he SAME configuration and it worked fine, Can you :
1. Download the last Hikashop version through our website, install it and test it again ?

2. If you're still having that issue, can you also give me a temporary FTP access through the Contact form so that I can fully debug it ?
www.hikashop.com/support/contact-us.html

Thanks.

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9 years 3 months ago #210680

So i guess you fixed it because it is working now. How did you do it?

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9 years 3 months ago #210716

Hi,

Yes ; regarding the ticket, Mohamed performed some tests and found the issue.
It looks like it was coming from the fact that you have edited your "California" state for the value "Code 3 letters".
So Mohamed reverted it to use the default and correct configuration.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 9 years 3 months ago by Jerome.

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