Message : No shipping method found

  • Posts: 9
  • Thank you received: 0
9 years 2 months ago #212945

-- url of the page with the problem -- : dogburtinos.com/
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.3.0
-- PHP version -- : 5.4.44
-- Browser(s) name and version -- : mozilla
-- Error-message(debug-mod must be tuned on) -- : Message
No shipping method found

Hi
I got one issue about Shipping method
When I want to buy something from my online shop I am getting alert that :

Message
No shipping method found

but I was creating 3 manulas methods in hikashop->System->Shipping MEthods
I dont tick none 'Restrictions' on these method, also my products dont have none 'weight'

Thanks for help

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
9 years 2 months ago #212946

Hi,

I would recommend first to update to the latest version of HikaShop. Maybe that will help.
Then, you can check each point of this FAQ:
"I don't see any shipping methods during the checkout, what is the problem ?"
www.hikashop.com/support/support/documen...on/106-faq.html#ship

Please Log in or Create an account to join the conversation.

  • Posts: 9
  • Thank you received: 0
9 years 2 months ago #213068

thanks for answer... yes i am trying to do that, but i am geting this error:
I attached screen



I cheked logs/error.php and i have nothing there...
[/b]

thanks for help

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
9 years 2 months ago #213075

Hi,

You won't find that kind of information in the Joomla error log ; but you will find them in the PHP error log.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 9
  • Thank you received: 0
9 years 2 months ago #213275

Hi
Thanks for answer
but Where I can find it? because on my ftp I dont have none php error log....

thanks

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
9 years 2 months ago #213283

Hi,

It depends on your hosting ; you should see that with them.
Otherwise you can see to set the "error reporting level" to "maximum" in your Joomla global configuration ; it could help and display the error messages instead of that "internal server error" page.

But without any information about the PHP error ; it will be more than complicated to know what the issue really is (and so, to fix it).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

  • Posts: 9
  • Thank you received: 0
9 years 2 months ago #213436

Hi
Thanks for answer
Yes I changed for error_raport 'maximum' and I got installation of a new version of hikashop, but still is not working shipping method
I have attached screenshot
Also I got a new issues )

Please look
Many thanks

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
9 years 2 months ago #213444

Hello,
These are just "Strict Standards" errors, they will just disappear when you'll lower the "error reporting" option.
Can you follow each step of the "Shipping methods" section of the FAQ regarding your "No shipping method was found" ?
www.hikashop.com/support/support/documen...on/106-faq.html#ship
Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 9
  • Thank you received: 0
9 years 2 months ago #213543

Hello
Oki I check this list and everything i have the same like is writing there, but I have some questions about 2 points:

1) Check that the manual shipping plugin is installed and published
- so i got one (you can see on the screenshot)

6) Check that you have the shipping view in the checkout workflow option of the configuration
I think I got (see the screenshot)

Another points i understood and i have correctly
Thanks for help

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
9 years 2 months ago #213587

Hi,

1. You've got one. But you probably don't use it, as this one is only for France. So that means that you uninstalled the others and that' why you get that error. Install again HikaShop and it will fix the problem by installing back all the plugins that were removed.

6. Yes, no problem.

Please Log in or Create an account to join the conversation.

  • Posts: 9
  • Thank you received: 0
9 years 2 months ago #213638

Hi
I looked on my files in server and I nothing unistall... I have plugins of shipping, Please look I attached screnshoots

Many thanks

Attachments:
Last edit: 9 years 2 months ago by Jerome. Reason: screenshot removed for your own safety

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
9 years 2 months ago #213647

Hi,

We removed your screenshot because they were some private information available.
Even if the files are there, the plugin could be "uninstalled" and not being present in the database.
In that case you should use the "discover" feature in Joomla extension manager ; where Joomla can detected plugins files which does not have an entry in the database (and then it can register them).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

Time to create page: 0.093 seconds
Powered by Kunena Forum