No shipping method found

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9 years 2 months ago #214885

-- HikaShop version -- : HikaShop Essential: 2.5.0
-- Joomla version -- : 3.4.4
-- PHP version -- : 5.4.43
-- Browser(s) name and version -- : FIREFOX 40.0.3
-- Error-message(debug-mod must be tuned on) -- : No shipping method found

Hello,

I use the UPS plugin with a valid Access Key.
I go through all the points on the FAQ, all the dimensions are set up and I still have this "no shipping method found" error.
I would appreciate any help.

Helene

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9 years 2 months ago #214896

Hi,

Could you provide a screenshot of the settings of your UPS shipping method ? (you can blur the values for the credentials)

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9 years 2 months ago #214991

Here are the screenshot of the UPS plugin.
Thks



Attachments:
Last edit: 9 years 2 months ago by hvolpe.

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9 years 2 months ago #215056

Hello,

Can you test it with all the UPS services selected through your UPS configuration page ?

Thanks.

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9 years 2 months ago #215124

I did it but there is still the same message error.

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9 years 2 months ago #215131

Hi,
Did you also set a shipping address from USA ? Can you test it without the "Zone" option of your UPS Warehouse ?

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9 years 2 months ago #215224

Hello,
I removed the zone code but still the same error.
Do you want the website login to check by yourself?

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9 years 2 months ago #215234

Hi,
Sure, a temporary access to your back-end will help me to understand your issue, you can send it through the contact form : www.hikashop.com/support/contact-us.html

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9 years 1 month ago #215318

Hello,
It seems like your issue was coming from the fact that your UPS shipping method can't be available because you had a "SHEPARDS INC" warehouse on your products but not on your shipping method.
It's working fine now.

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9 years 1 month ago #215365

Thank you so much, yes it's working fine now!!! :)

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