-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.4
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : Chrome 45.0.2454.101
-- Error-message(debug-mod must be tuned on) -- : No error messages generated online; no errors in logs.
My client has added in all the product dimensions per your recommendation on other issues we were having on
this ticket
. However, whether Negotiated Rates are enabled in the plugin or not, retail rates are always returned. The UPS rep claims the account is active and we have verified all the credentials.
Is there any way to see what is being sent by UPS behind the scenes to see where the problem is?