Envoimoinscher plugin

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9 years 6 days ago #221002

-- HikaShop version -- : 2.6.0

Hi,
I configure the envoimoinscher plugin for UPS, DHL,... and it works fine. But I can't add Mondial Relay or Relais colis. Nothing happens...
I added the pickup point in the checkout but nothing too
What i have to do?
Thanks

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9 years 5 days ago #221037

Hello,
if nothing is showing then the issue is probably coming from the fact that no pickup point are available for your order regarding its Dimension/Weight, can you also show me some screenshots of how you configured your Envoimoinscher shipping method to see if you correctly configured it ?
Thanks.

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9 years 5 days ago #221186

I solved one problem. Button for Mondial Relay is there. If the address buyer had a company name it seems that we can't send to a company with this mean but only to residence address....

But a got a new problem. When I click to the button I have got a shop list with radio button. I select one click on next but nothing happens. I'm back to the same page....see attached file

What can i do?

Attachments:
Last edit: 9 years 5 days ago by arveni.

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9 years 4 days ago #221200

Hello,
You should maybe set the "Auto submit shipping and payment methods selection " option to YES via "Hikashop->System->Configuation->Checkout" and test it again.

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9 years 4 days ago #221274

It was already. I try different config but nothing happens.
It's like the system don't keep the choice "mondial Relay" when I have to choose the delivery shop. The button should change color (blue) if it was selected right?

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9 years 4 days ago #221287

Hi,
Can you un-publish your envoimoinscher shipping method, create a temporary manual shipping method and test if it works fine through your checkout workflow ?

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9 years 2 days ago #221506

I kept one all time and it's works fine

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9 years 1 day ago #221614

Hello,
The issue is probably coming from the Envoimoinscher shipping plugin, can you give me a temporary back-end access to your website so that I can directly test it ?

You can send it through our contact form :
www.hikashop.com/support/contact-us.html
Thanks.

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9 years 7 hours ago #221814

okay. send

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8 years 11 months ago #221817

Hello,
Could you also give me access to the "Hikashop->System->Configuration" menu ?
Thanks

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8 years 11 months ago #221894

Sorry. Done. Thanks

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8 years 11 months ago #221964

Hello,
Thank you for the temporary access, the problem is coming from the EnvoiMoinsCher shipping plugin and not from Hikashop. Unfortunately, that plugin isn't supported anymore by Hikashop due to the lack of response from the EnvoiMoinsCher platform.

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8 years 11 months ago #222164

okay and Is the mondial relay plugin working. It may read that there is problem as well (v3 vs v3.1...). Or can I configure a manuel shipping plugin and have the shop list to delivery?

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8 years 11 months ago #222214

Hello,
Yes the mondial relay plugin is working.

Or can I configure a manuel shipping plugin and have the shop list to delivery?

What do you exactly mean by 'the shop list to delivery' ? You won't be able to list pickup points, but using manual shipping method to different shipping methods and rates regarding the order details will do the job.

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8 years 10 months ago #225715

Hello,

I've exactly the same problem, envoimoinshcer plugin activated and configured, it's work fine with "La poste", or any other envoimoinscher shipping method but for "Mondial Relay" and "Relais Colis", i got the same problem that arveni.
You can check any radio button to select the "Relay" when you click on submit, the same page is reloaded, and you have to do the same choice again and again...
So, no solution possible ? If i want a "Mondial Relay" or "Relais Colis" i have to programm one myself ?

Thanks

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8 years 10 months ago #225730

Hello,
Can you give me a link to your shop so that I can directly test it myself to understand your issue ?
Thanks.

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8 years 10 months ago #225840

Hello Mohamed, here is the link to the website : developpement.mamzellebrocante.com

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8 years 10 months ago #225882

Hello,

Even if I correctly fill the registration form through your checkout workflow I don't get any confirmation email, so I can test it.
Can you give me a temporary account so that I can directly test it ?
You can send it through our contact form : www.hikashop.com/support/contact-us.html

Thank you.

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8 years 10 months ago #226088

Hello and sorry for the late reply,
I correctly reproduced your issue on your website, but it's working fine on my end, can you download the last Hikashop version through our website install it and test it again ?
Thank you.

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8 years 9 months ago #228188

Envoimoinscher is no more in hikashop
Where can I download the last one please?

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