FedEx is there anybody who made this plugin work ?

  • Posts: 6
  • Thank you received: 0
9 years 3 days ago #221423

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : Mozilla, chrome
-- Error-message(debug-mod must be tuned on) -- : No

Hello to everyone,

i am trying to implement Hikashop en Chile (starting with a starter version),
but i can not solve one problem with Fedex plugin by my self so i am kindly asking
for help from more experience fellows.
When i send from US address to US address everything is fine !
But when i send from Chilean address the prices are not showing at the Checkout, only number of packages,
maybe because Chile doesn't have any STATE with 2 digits code like California (CA) or other states ?
How to fix this ?

Best regards

Attachments:
Last edit: 9 years 1 day ago by Harmonia.

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
9 years 2 days ago #221489

Hi,

You can go in the menu System>Zones and edit your state zones there.
You'll be able to enter state codes or leave them empty (based on what you want to do).

Please Log in or Create an account to join the conversation.

  • Posts: 6
  • Thank you received: 0
9 years 2 days ago #221495

Thank you for your fast response Nicolas,
if i leave State code empty it is not working, it gives me an error:
'StateOrProvinceCode' => '',

'Code' => '825',
'Message' => 'The routing code was derived from the city for the origin. ',
:dry:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
9 years 1 day ago #221553

Hello,
And does it works if modify the fedex.php file of your plugin and change that line :

'StateOrProvinceCode' => $recipient_StateOrProvinceCode,
By :
//'StateOrProvinceCode' => $recipient_StateOrProvinceCode,

Please Log in or Create an account to join the conversation.

  • Posts: 6
  • Thank you received: 0
9 years 1 day ago #221634

Hi Mohamed,

yes i did it in fedex.php:
Address' => array(
'StreetLines' => array($data->address_street),
'City' => $data->address_city,
//'StateOrProvinceCode' => $recipient_StateOrProvinceCode,

and it is not working ...

Last edit: 9 years 1 day ago by Harmonia.

Please Log in or Create an account to join the conversation.

  • Posts: 6
  • Thank you received: 0
9 years 1 day ago #221639

So i changed this line in fedex.php:
//'StateOrProvinceCode' => $data,

...unfortunately it didn't change an error

Last edit: 9 years 1 day ago by Harmonia.

Please Log in or Create an account to join the conversation.

  • Posts: 6
  • Thank you received: 0
9 years 1 day ago #221662

Is there anyone made this Fedex plugin work outside USA?
:unsure:

Last edit: 9 years 1 day ago by Harmonia.

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
9 years 16 hours ago #221739

Hello,

The FedEx plugin wasn't originally developped by us, and was probably designed to only work with US address. Also when I check the FedEx developper documentation, the "StateOrProvinceCode" field is requiered so I'll have to test handle it regarding the country.
Can you give me a temporary back-end access to your website so that I can directly test it ?
Note that you can send it through our contact form : www.hikashop.com/support/contact-us.html

Thanks.

Please Log in or Create an account to join the conversation.

  • Posts: 6
  • Thank you received: 0
9 years 8 hours ago #221842

Ok Thanks.
Hikashop becomes more and more popular around the globe
i think it is very important to have Fedex plugin function internationally
not only in USA.

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
8 years 11 months ago #221899

Hello,
I succeed to reproduce your issue on my end and as I told you, the FedEx shipping plugin was originally developed for US origination address, but I'll try to fix it as soon as possible and post the last version of the FedEx plugin through that thread.

Please Log in or Create an account to join the conversation.

Time to create page: 0.084 seconds
Powered by Kunena Forum