URGENT: USPS Shipping methods stopped working.

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  • Thank you received: 1
8 years 11 months ago #223532

-- HikaShop version -- : 2.6.0
-- Joomla version -- : 3.4.5
-- Browser(s) name and version -- : CHOME
-- Error-message(debug-mod must be tuned on) -- : Message
The Width is missing for the product Long Sleeve Black Shirt: Small

The Length is missing for the product Long Sleeve Black Shirt: Small

The Height is missing for the product Long Sleeve Black Shirt: Small

All of our USPS shipping methods stopped working apparently last Thursday. We get the following error regardless of what product is ordered. We really haven't changed any of the settings since we launched the site over a year ago.

Message
The Width is missing for the product Long Sleeve Black Shirt: Small
The Length is missing for the product Long Sleeve Black Shirt: Small
The Height is missing for the product Long Sleeve Black Shirt: Small

I have attached a screenshots of our settings

Attachments:

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8 years 11 months ago #223579

Hello,
Can you test it with that last USPS shipping version, set the "Use product dimension" option to NO and test it again ?
Thanks.

Attachments:
Last edit: 8 years 11 months ago by Mohamed Thelji.

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  • Posts: 28
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8 years 11 months ago #223958

appears to have fixed things, thank you

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