UPS method not showed

  • Posts: 40
  • Thank you received: 1
  • Hikashop Business
8 years 10 months ago #226229

-- url of the page with the problem -- : localhost
-- HikaShop version -- : HikaShop Business: 2.6.0
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.3.13
-- Browser(s) name and version -- : Chrome 47.0.2526.106 m (64-bit)

Hello!

I've read faqs and some topics on the forum, but still can't solve the issue. I configured the UPS plugin, but it is still not shown. I attach Product Config, UPS config, Manual Shipping config, Checkout screen.

Dimensions and weight specified, restrictions are correct (both the same in manual and ups shipping, and manual is shown during checkout), warehouse set in product and ups restrictions. What is the problem, I wonder...

Regards, Artem.

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  • Posts: 12953
  • Thank you received: 1778
8 years 10 months ago #226294

Hello Artem,

Can you unset :
- The "Zone" option restriction from the "Warehouse" setting of your UPS configuration page
- The Currency option restriction from the "Restriction" tab of your UPS configuration page
And try it again ?

If it still not working, can you :
- Unable the "Debug" option of your UPS configuration page
- Try it again
- Check the HTML Source code of the page of your checkout shipping step
- Give me the datas that are sent to the UPS platform in the HTML comment.
Thanks.

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  • Posts: 40
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  • Hikashop Business
8 years 10 months ago #226329

Hello, Mohamed.

I tried to unset these options before, but it was not working. And still doesn't work now. Current settings are attached.

I don't see any comments related to UPS in html source code (with debug option turned OFF and ON - doesn't matter). But I attach the full source code with debug option OFF too.

Attachments:

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  • Posts: 12953
  • Thank you received: 1778
8 years 10 months ago #226342

Hello,

I don't see any comments related to UPS in html source code (with debug option turned OFF and ON - doesn't matter). But I attach the full source code with debug option OFF too.

Ok, so can I you give me a temporary back-en access so that I can directly test it and see from where your issue is coming ?

Note that you can send it through our contact form : www.hikashop.com/support/contact-us.html

Thank you.

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  • Posts: 40
  • Thank you received: 1
  • Hikashop Business
8 years 10 months ago #226806

Everything is working now. I should have set state NY instead of New York. Maybe it will be helpful for anyone.

Thanks, Mohamed!

The following user(s) said Thank You: Mohamed Thelji

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