Warehouse shipping not working

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  • Hikashop Business
8 years 9 months ago #230360

-- HikaShop version -- : 2.6.1
-- Error-message(debug-mod must be tuned on) -- : The URL is of a product in warehouse 2 but when you go to check out the shipping for warehouse 1 are shown.

Hi,

I have two warehouses setup. 1) Standard 2) Free shipping. I have set some shipping rules for each. However, when at the checkout the system ignores the fact a product has been put into warehouse 2 and just shows all the shipping for warehouse 1?

Each shipping rule is restricted to either warehouse 1 or 2. This seemed to work fine in earlier versions of hikashop?

many thanks.

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8 years 9 months ago #230395

Hello,

Can you show me some screenshots of how you configured :
- the product that are on your cart (especially their warehouse).
- your shipping methods including their restriction options.

Thanks.

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  • Posts: 363
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  • Hikashop Business
8 years 9 months ago #230494

Hi Please see attached. Thanks.

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8 years 9 months ago #230495

more attached thanks.

Attachments:

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8 years 9 months ago #230520

Hello,
You should add at least a weight in your product OR set the "Force shipping regardless of weight" option to YES via "Hikashop->System->Configuration->Checkout".

In your case, if you only have :
- the "Great Priory Mantle Badge" product in your cart
- a "UK" shipping address
Then only the "Free shipping" (shipping11) should be available.

Last edit: 8 years 9 months ago by Mohamed Thelji.

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  • Posts: 363
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  • Hikashop Business
8 years 9 months ago #230646

Yes worked when product weigh added... hmmm

thanks though!

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