Tracking order

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8 years 6 months ago #239175

-- HikaShop version -- : 2.6.2
-- Joomla version -- : 2.5.27

Yesterday I update the new version of Hikahop and from this moment I can't see tracking number on order panel. To see it I have to go into the order. I can see the column but not the numbers.
What can I do to see also in the order panel, just like before?
Thank you!

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8 years 6 months ago #239179

Hi,

Can you save the settings of your custom field once and see if that helps ?

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8 years 6 months ago #239210

Hello
No it's not.

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8 years 6 months ago #239211

There is another field in Item table that disappeared from the invoice...
May be some changes was made in the views code with the update?

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8 years 6 months ago #239218

Hi,

Could you provide a backend access and an order number with the problem so that we could have a look at the problem ?
www.hikashop.com/support/contact-us.html

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8 years 6 months ago #239452

Hello

I created a new field (tracking number) and the new orders are now ok. The old orders have the tracking number only inside the order and not in the list like it was before the update.
Sending you backend access.

Thank you!

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8 years 6 months ago #239464

Hi,

I couldn't find why it would do that.
However, there is an easily solution here. Just copy the data from the old custom field to the new one if the new one is empty for all the orders with some mass actions and then use the new one instead of the old one.
I've done the mass action for you.

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8 years 6 months ago #239560

Hi

I don't understand what you did, but all I need is there. Thank you.

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