flat rate shipping

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8 years 6 months ago #239184

Good Afternoon, I am trying to set up some shipping methods but need a little assistance. Client makes leather goods. shipping is fairly simple. shipping is $5 flat rate for all items (except fez cases) unless they go to mexico or canada then it's $10. Fez Case shipping is $25 unless to mexico or canada then its $40. so, basically, no matter how many items are in the cart the shipping should be $5 unless to mex or can then $10 OR if they order a fez case, in which case it would be $25 or $40 accordingly.

what I can't seem to do is configure it so that if the user has a fez case in the cart, it will only use the fez case shipping method. The users should have no options as far as shipping. the system needs to determine the cost based on items purchased. I have some methods set up with zones to determine the mexico/canada issue (see attached). what i can't seem to do is display a single shipping price based on items in the cart.

hopefully this makes sense. if not, i can elaborate. Please advise.

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8 years 6 months ago #239252

Hi,

What I would do in your case is set dimensions for the fez products and not the other products.
Then, in the shipping methods for the other products, set a maximum volume setting so that it is inferior to the volume of a fez product.
That way, these shipping methods will only display on the checkout if no fez product is in the cart.
Then, for the fez shipping methods, set a minimum volume setting inferior to the volume of a fez product.
That way, these fez shipping methods will only display on the checkout if at least one fez product is in the cart.

And then keep the zone restrictions like you did. It should work like you want with all that.

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8 years 6 months ago #239260

thanks Nicolas, I have made the adjustments as suggested but no luck. i have included more screenshots for your review. Maybe i should use a different volume besides height? like maybe weight? do i need to have settings in all other products?

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8 years 6 months ago #239272

Hi,

From what I can see in your screenshots, you did more than what you explained.
You've configured warehouses and assigned the products to different warehouses.
So the products are being grouped into the different warehouses on the checkout, and each group gets its own set of shipping methods to be selected among.
Remove the selection of the warehouses in your products and delete the warehouses and it should work properly.

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8 years 6 months ago #239605

OK. to follow up, I did get it working.. first, i realized I had the warehouse thing configured so removed the warehouses (as suggested) but that didn't solve the problem. However, I went in and used weight instead of volulme and it WORKS. SO, site is working as expected!
thanks Nicolas.

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