Volume over weight

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8 years 6 months ago #239571

-- url of the page with the problem -- : www.tiendamat.com
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1

Hello,

I have some products that I have to put the volume (mainly are comunication racks). Those products, are the only one that have the volume put in their field, since it's important for the costumer to know, and also for the shipping. They also have the weight put.

That creates a bit of a problem for me. These products have to be shipped considering the volume and not the weight. Is there any way to do that? I know that shipping agencies they have a rule that changes volume to weight (for example, my shipping agency considers 270kg /m3). How can we do this without hikashop taking note on weight?

Thank you very much

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8 years 6 months ago #239573

Hi,

When setting up a shipping method, you can set restrictions.
So you can create many shipping methods, each restricted on different volumes range and with a different price.

More than that, you can combine the volume and weight in the restriction rules.

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8 years 6 months ago #239686

Hi Xavier,

I understand that, but I don't know if that solves the problem. Maybe I haven't explained myself ok. Let me put an example so I'm clear:

- I have this product. The volume is 800 x 1000 x 2204. The weight is 40kg. But actually, the shipping weight with that volume is 467kg.



- I add this, and I also add some other products, that only has weight. For example 250 meters of this:



So the first product has to be counted for volume (or as 467kg) and the second in weight, but both has to be sent together. Is there any way to solve this problem?

Thank you very much

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8 years 6 months ago #239700

Hi,

What I would do in your case is turned off the display of the weight in the HikaShop configuration.
Then, in the weight field, enter the effective weight you want to use for the shipping methods restrictions calculations.
And then create a custom field of the table "product" via the menu Display>Custom fields so that you can enter the weight to be displayed on the product page.

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8 years 6 months ago #239769

ok Nicolas. Thank you very much.

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