Shipping Not Generating Correctly

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8 years 6 months ago #240282

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.3.1

I currently have shipping removed from the check out process. I need to get this working before I leave it on. I created a manual shipping method. Phoenix Delivery $50. I put in the lowest zip code and the highest zip code in this city. I created a test account to get it to populate the shipping. When I did this, at the check out, I was given bubble options. I wanted the shipping to automatically calculate as I have numerous cities to enter and don't want customers choosing the city.

What am I doing wrong?

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8 years 6 months ago #240286

Hi,

I don't understand what you means by "I was given bubble options".
I don't see how you can have several shipping methods on your checkout to select from if you've configured only only shipping method in the backend.
Could you please provide more information on what is the problem and how you configured your shipping methods ?
If you could provide screenshots of all that it would be great.

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8 years 6 months ago #240381

Sorry about the wording. I don't know what it's called. I've attached a screen shot. I have published only a couple of the item to give an example.

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8 years 6 months ago #240416

Hello,

1. Regarding the "Your are only requesting a reservation" shipping method, the best solution will probably be to use the "Contact" button so that you customer won't have to pay their order and will directly contact you about the product.

2. I still don't fully understand what you want, so can you tell me what you exactly want through some screenshots for example ?

Thank you.

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8 years 6 months ago #240497

Hi Mohamed,

1. I don't want it to say that during the shipping process. I have this in there right now to show you what I am seeing. At this time customers are not paying for the "order" but I want this website to be able to collect payments.

2. What I want is kind of similar to another shipping company's add on. Customer order, they type in their city or zip code and the system gives them the amount for "shipping". In my case it's delivery. We deliver throughout the state. So, I am wanting the system to generate "shipping" (which is our delivery) based on what I enter in. Joe is looking to rent a bounce house and lives in Phoenix. He goes to our website and starts the reservation. He enters his delivery address (which says shipping at the moment). Before he checks out, the screen shows the amount for the rental, the amount for the delivery, the amount for the tax, and then the complete total.

I added 2 files. One is the way I have Phoenix shipping set up and the second shows what I'm wanting. The second example is taken from elsewhere but trying to give you an example.

Thanks

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8 years 6 months ago #240557

Hello,

Customer order, they type in their city or zip code and the system gives them the amount for "shipping"


In that case the solution will be to create one shipping method per shipping address by using the "Zone" and "Price" options to properly restrict the zone in which you want your price to be applied.
Also, note that you can create specifics shipping zones via "Hikashop->System->Zones".

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8 years 5 months ago #242032

I think I got this figured out, however, I don't think using a zip code range is going to work for me. I noticed cities overlap zip codes, meaning, one city range may be 8000 to 8100, but another city may be using zip code 8050. Is there a way I can generate a shipping quote by way of city instead of zip?

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8 years 5 months ago #242067

No. You can't know how the customer will write the name of a city.
For example for the city "saint étienne". Some might write "saint etienne", some "Saint étienne", some "Saint Etienne", etc.
So to be able to do it on the city, it would require entering all the possible cities in the custom field and have it display as a dropdown, and then modify the shipping plugin to be able to restrict it on the selected city.

Zip code is the way to go. You can either create one shipping method per range, or use this plugin to handle zip code lists:
brainforge.co.uk/downloads/hikashop-deli.../3-brainforge-manual

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8 years 5 months ago #242084

Thanks. Are there instructions on how to set up for the city? I'd like to give it a try but don't know how to set it up.

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8 years 5 months ago #242109

Hello,

As Nicolas said :

it would require entering all the possible cities in the custom field and have it display as a dropdown, and then modify the shipping plugin to be able to restrict it on the selected city.

The solution will be to directly :
- Create an "Address" custom field via "Hikashop->Display->Custom fields"

- Edit the code of your shipping plugin to adapt the shipping price and availability regarding your customer shipping address and the custom field value

But some development skills will be required for the second one.

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