Never able to find a shipping method!

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8 years 4 months ago #243951

-- url of the page with the problem -- : www.dent247.com/vendor-showcase.html
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.5.30
-- Browser(s) name and version -- : Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36

So we've been at this for months and we still have yet to find an answer. We've posted on the forums a number of times and the only advice we have gotten is to update, Which we have!
The problem is that no matter what we do we can never find any shipping methods. As far as we can see all of the settings are correct. Can we please get some help with this.

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8 years 4 months ago #243975

Hi,

Please provide a backend access so that we can check your settings a link to this thread through our contact form and we'll have a look at your settings.
www.hikashop.com/support/contact-us.html
There must be a problem with the settings of your shipping methods since it works for everyone else with the latest version.

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8 years 4 months ago #244230

Hi,
I'm sorry about the rude post, it seems that the account that we were using as a test had some incorrect shipping information so that was the source of our problems. Thanks for your help

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