Manual shipping method rules not applied

  • Posts: 75
  • Thank you received: 12
8 years 3 months ago #247047

-- url of the page with the problem -- : cilsposana.com/
-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.1
-- PHP version -- : 5.63
-- Browser(s) name and version -- : Chrome

Hi,

I have 3 manual shipping rules setup up to cost shipping on a cart total and geolocation logic

All order > 250$cad are free
All order < 250$cad are 15$ un CA and 25$ in USA/intl.

I have no other exception rules for this

No matter what the order total, it always triggers the 15$ shipping fee ?

See attached screenshot

Any help here would be greatly appreciated !

Thanks
Danny

Danny Malouin
BeNu - Digital success agency
benu.ca
Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
8 years 3 months ago #247053

Hi,

If your products don't have a weight and you have the "include virtual products price" setting turned off in your shipping methods, the price of your products won't be taken into account for the price restrictions.
That could explain your situation.

Please Log in or Create an account to join the conversation.

  • Posts: 75
  • Thank you received: 12
8 years 3 months ago #247108

Hello Nicolas!
Woah, thanks!
That was exactly the problem :-)
Just had to set "Included virtual goods" to on for all of them and bingo!
Thanks again ;-)
Danny

Danny Malouin
BeNu - Digital success agency
benu.ca

Please Log in or Create an account to join the conversation.

Time to create page: 0.063 seconds
Powered by Kunena Forum