USPS plugin error

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8 years 2 months ago #248681

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.6.24
-- Browser(s) name and version -- : SAFARi 9.1.2
-- Error-message(debug-mod must be tuned on) -- : USPS error: -2147219407 FLAT RATE BOX is an invalid container type for a REGULAR package and PRIORITY service. Valid Containers are: VARIABLE, FLAT RATE ENVELOPE, LEGAL FLAT RATE ENVELOPE, PADDED FLAT RATE ENVELOPE, SM FLAT RATE ENVELOPE, WINDOW FLAT RATE ENVELOPE, GIFT CARD FLAT RATE ENVELOPE, SM FLAT RATE BOX, MD FLAT RATE BOX and LG FLAT RATE BOX.
USPS error: -2147219407 FLAT RATE BOX is an invalid container type for a REGULAR package and MEDIA service. Valid Container is: VARIABLE.
USPS error: -2147219407 FLAT RATE BOX is an invalid container type for a REGULAR package and EXPRESS service. Valid Containers are: VARIABLE, FLAT RATE ENVELOPE, LEGAL FLAT RATE ENVELOPE and PADDED FLAT RATE ENVELOPE.
No shipping methods available for your location

I keep getting this error. I changed the configuration in different ways with no luck. I need help

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  • Posts: 12953
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8 years 2 months ago #248727

Hello,

As it's said on the error message, you'll just have to change the value of the "Container" option to "Variable" for example through your USPS configuration page.

The following user(s) said Thank You: viloriask85

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8 years 2 months ago #248755

Thank you so much. Now that part is fixed.

Another problem appeared. If a customer enter has a billing address(Same shipping address) that is under the free shipping, and then next time this customer wants to send it to another address that is not qualified for free shipping. How can you make the shipping options change depends on what address the customer selects.

I did different test, but every time I click on shipping to an address different to the billing one. It doesn't refresh the shipping options and it continues showing the same shipping option (in this case free shipping). I don't want customers to get confused, because not all of them know that they have to refresh the browser. I want to make their shopping as easy as possible. Also, the cart doesn't calculate the tax when I change the address...

Thank you :)

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  • Posts: 12953
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8 years 2 months ago #248813

Hello,

How can you make the shipping options change depends on what address the customer selects.


To do that you'll just have to go through your shipping method configuration page and use the "Zone" option to make sure that your shipping method will be available for defined zone.

Also, the cart doesn't calculate the tax when I change the address...


In that case you'll probably just have to check how you configured your tax via "Hikashop->System->Taxes".

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