Price per Product Surchage for USPS not working on variants

  • Posts: 268
  • Thank you received: 7
  • Hikamarket Frontedition Hikamarket Multivendor Hikaserial Standard Hikashop Business
8 years 1 week ago #255437

-- url of the page with the problem -- : 192.185.187.124/~balsam/index.php/wreaths
-- HikaShop version -- : 3.6.4
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : Firefox 49.0.1

I've selected the Price per Product option in the USPS shipping plugin and it seems to be working fine for all items that do not have a variant. The ones that do, the surcharge of $5 is not being added in to the shipping cost.
What am I missing?

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
8 years 1 week ago #255473

Hello,

Did you configured a weight and dimensions for your variants or for the main product of these variants ?
Your issue is probably coming from it, but can you show us some screenshots of how you configured your USPS shipping methods and the products/variants dimensions/weight that you used for your test ?

Thank you.

Please Log in or Create an account to join the conversation.

  • Posts: 268
  • Thank you received: 7
  • Hikamarket Frontedition Hikamarket Multivendor Hikaserial Standard Hikashop Business
8 years 1 week ago #255504

I configured both the main product and variants with weights and dimensions. in the attached image the product weight/dim is first then the variant.
Thanks!

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 12953
  • Thank you received: 1778
8 years 6 days ago #255507

Hello,

In that case, can you give use a temporary back-end access to your website and step by step instructions of how to reproduce it so that we can directly test and debug it on your end ?

You can send it through our contact form, don't forget to add a link to that thread :
www.hikashop.com/support/contact-us.html

Thank you.

Please Log in or Create an account to join the conversation.

Time to create page: 0.070 seconds
Powered by Kunena Forum