Shipping Price

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8 years 5 hours ago #255980

-- HikaShop version -- : HikaShop Business 2.6.4 [1610121552]
-- Joomla version -- : 3.6.4
-- PHP version -- : 5.4

Is there anything I need to check as the shipping price on one shipping method is not correct sometimes which makes it difficult to understand/fix. For instance it came to £5.17 as apposed to £5.00 - if it came to £6.00 for instance then it would be a Tax issue.

I have made sure that there are not any similarly named countries in the "rest of the world" shipping methods by changing the names as it only happend to one of my European methods (the same one though).

When a zone is checked by Hika on an order to get the correct shipping does it look at the id of the country or is it a %like% query on the name or initials?

I can provide screen shots of what you may need to help

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7 years 11 months ago #255986

Hi,

I've checked the problem on your website but I only get £5 or £6: take.ms/pcRzp
Could you provide a screenshot of the settings of your shipping method and the procedure to reproduce the problem on your checkout ?

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7 years 11 months ago #256331

I have attached screenshots for all our shipping methods and the settings within the 'iffy' one

Attachments:

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7 years 11 months ago #256378

Hi,

I see that you're using the brainforge manual shipping method instead of the standard manual shipping method, so maybe there is a bug in that shipping method that wasn't found yet.
If you try with the manual shipping method instead, do you get the same problem ?
Also, you didn't provide instructions on how to reproduce the problem on your website.

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