Problem with Canada Post Plugin

-- url of the page with the problem -- : prospekequestrian.com/index.php/fr/equip...eproduction/checkout
-- HikaShop version -- : 2.6.1
-- Error-message(debug-mod must be tuned on) -- : Erreur
Error while sending XML to CANADA POST. Error code: -2001. Message: Merchant CPC Id not found on server.

Error while sending XML to CANADA POST. Error code: -2001. Message: Merchant CPC Id not found on server.

Hi,

I have trubbles with Canada Post plugin. I called them to have my merchant ID first. Then, I tried it and it didn't work so I called them back. After a long call, they told me that they stopped using merchand ID and now, they just use API keys...??

How do I proceed then?

Thanks for your help!
Khristine

Hi,

I can't get canada post plugin to work properly. My website is now online: www.prospekequestrian.com

Can anybody help me? I called canada post, they gave me a merchand ID first, I wrote it down but it wasn't working. I tried the links that you said me, I tried the CPC_my buisness name and it is not working.

I don't understand the why it is not working.

Thanks
Khristine

Hello Kristine,

Firstly can you follow each step of the "shipping methods" section of our FAQ and test it again ?
www.hikashop.com/support/faq#ship

If you're still having your issue, can you show us some screenshots of how your configured your "Canada Post" shipping method ?

Thank you.