only one shipping method showing

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7 years 9 months ago #263386

-- HikaShop version -- : 3.0.0 [1702221712]
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6.23

hi,

there is an issue found, i tried all the ways to show two shipping methods of "standard manual" had to create two because want to make local shipping free and for that i created and set zone rule also, but it defaults to non-free and does not show at all free shipping option,

would you mind telling me where i may be missing plz,

thank you,

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7 years 8 months ago #263389

Hi,

We would need to have screenshots of your shipping methods configuration.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 8 months ago #263455

Here is screenshot for shipping method list

prntscr.com/ed3s3u

Free for Hamilton is set here
prntscr.com/ed3sc8

and another to charge non-free method with all zones is here prntscr.com/ed3sgt

and config screenshot is here for force shipping regardless of weight prntscr.com/ed3syg

Thanks,

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7 years 8 months ago #263456

Hi,

I don't understand what you mean.
I've checked on your website and I do see both shipping methods:
monosnap.com/file/8ABEksuK52keWZ4aWOQmuYFqodSxna
So I suppose that the problem is with the address you're using for your tests where you didn't select the Hamliton City state:
monosnap.com/file/Nbd07wJi1VA792CvLwOHgCQxKuHPR6

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7 years 8 months ago #263595

Hi,

Actually test was done by adding billing address to different but shipping address was set to hamilton, and it is not taking it, look at screenshot here prntscr.com/ee9qjt and next step should show two shipping options OR just free one, because local/free delivery is set for Hamilton and Hamilton City, but still it is charging overall method i set, look at immediate next step after the first screenshot prntscr.com/ee9qp3

another thing is, i dont want shipping cost to be added automatically to cart, it should add only after shipping step, how do i achieve it? i dont see that option also in hikashop configs,

thanks,

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7 years 8 months ago #263605

Hi,

1. I don't see why the cause of the problem would be related to have a different shipping and billing address.
The way I see it, you only restricted the shipping method to the zone "Hamilton city" and not to "hamilton": prnt.sc/ed3sc8
In my address screenshot, you can see that I use the zone "hamilton city" and it works. In your screenshot, I can see that you zone the zone "hamilton" and it doesn't.
So as far as I can see, the system works fine, but it's just the address you're using for your test which is wrong.


2. Shipping fees are selected automatically with the first shipping method available. If you don't want a shipping method to appear before being logged in, then you can restrict your shipping methods to the "registered" user group with their "access level" setting.
That way, before being logged in, no shipping method will be available and thus the cart system won't select a shipping method.

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7 years 8 months ago #263696

Hi,

1. i already set two cities, Hamilton and Hamilton City both in there, its not just hamilton city set.
2. Thank you, i will check it out.

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7 years 8 months ago #263698

Hi, you can check by using given credentials

This message contains confidential information

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7 years 8 months ago #263702

btw,

just noticed that cant select more than one zones in there thats why it was not getting hamilton in effect, i just unpublished hamilton and left only Hamilton city there in zones now, so now the issue is to look is how to implement multiple zones in shipping method.

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7 years 8 months ago #263707

Hi,

As expected. Only the Hamilton city is selected in your shipping method since you can only select one zone there.
If you want two zones for a shipping method, you can simply create a "shipping zone" via the menu System>Zones with these two states as sub zone and select that shipping zone instead in your shipping method.

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