Shipping method via terminals

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7 years 7 months ago #267762

-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.6.4
-- PHP version -- : 7.0.2

Dear support team,
I would appreciate your help with our shipping plugin for system DEPO.
If customer selects this type of shipping, he has to click on " DEPO" option and also to choose from list of terminals. Problem is that when DEPO is clicked, checkout process continues automatically to next step (payment) and customer have to return to previous step to choose terminal. If the terminal is not selected, checkout process continues without warning message and we have to contact customer.
Developers of the plugins asked us to contact Hikashop support.
Could you, please, advise? Thank you!

EDITED: I have found option "Auto submit shipping and payment methods selection" and set it to NO. It solved the first part of the problem.
But still - is it possible to force customer to select from the list of terminals? Not only to click on DEPO, but actually select address of terminal? How to make the selection from the dropdown list required?

Last edit: 7 years 7 months ago by montemama.

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7 years 7 months ago #267763

Hello,

The best would be to use the new checkout system where the blocks are refreshing themselves.
So when the customer perform a selection (payment, shipping, etc), the checkout is not going to the next step.
You can do that by turning off the "checkout legacy" setting of the HikaShop configuration.

Now regarding the fact that the dropdown is not checked, the plugin should add a trigger onBeforeOrderCreate in the plugin to check that the value has been selected in the dropdown before letting the system create the order:
www.hikashop.com/support/documentation/6...#onBeforeOrderCreate

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 7 years 7 months ago by nicolas.
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