Would Like to have a "Free Shipping" coupon

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  • Hikashop Business
6 years 7 months ago #290594

-- HikaShop version -- : HikaShop Starter 3.3.0 [1802231446]
-- Joomla version -- : 3.8.6
-- PHP version -- : 7.0.25

Searched the documentation and this forum and could not find and reference to "Free Shipping"
Could you add that feature to your list please?

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6 years 7 months ago #290601

Hello,

See : www.hikashop.com/support/documentation/5...ashop-changelog.html

There is now an option to coupons so that the coupon value can include a percentage of the shipping fee. That will allow the creation of free shipping coupons.


Advanced feature for discounts and coupons are available in commercial editions of HikaShop.
Please feel free to test it in our demo website.
www.hikashop.com/support/documentation/1...p-discount-form.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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4 years 8 months ago #316445

Why is it that free shipping coupon doesn't reflect in the shipping price? Can this be fixed so that customers are not confused by free shipping and then see a line item with shipping costs?

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4 years 8 months ago #316450

Well, I believe that it's actually less confusing like this.
The customer can see in the cart that there is a shipping fee in the cart, then, he adds the coupon for free shipping, and then the cart displays the shipping fee, plus the coupon removing the same amount as the shipping fee.
So to me it's not a "bug that needs to be fixed". It's working like how it was designed to work.
Now could it work differently ? It's technically possible. So far however, you're the first one talking about this being a problem so we would need more inputs before changing such a thing or making it an option.

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