Shipping price per item not displayed on page

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6 years 5 months ago #293844

-- HikaShop version -- : 3.4.0
-- Joomla version -- : latest
-- PHP version -- : 7
-- Browser(s) name and version -- : Chrome

Hi there,

we want to have a shipping price per item. Thus, we followed the setup manual of the "HikaShop Shipping manual - Prices per product plugin".

It is defined as standard shipping method, Price per article is turned on and a shipping price is set under product.

Still it does not show up on the page. I changed the template to see if it might be the cause as well as different positions in the plugin.

What else could be the reason?

thanks a lot

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6 years 5 months ago #293876

Hello,

The best solution will firstly be to follow the "shipping methods" section of our faq :
www.hikashop.com/support/faq#ship

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6 years 5 months ago #293889

Hi there, we checked all items on the checklist.
This is not the reason.

Attached you find the a screenshot of the plugin settings.
We also tried it with prices inseted here.

Second screenshot is from a product.

What else could be missing?

best regards

Attachments:

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6 years 5 months ago #293890

Hi,

Did you activate the display setting in the settings of the "HikaShop Shipping manual - Prices per product plugin" via the Joomla plugins manager ?
monosnap.com/file/hirNGLBCZLoxBkI3KyONyysqGd47eL

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6 years 5 months ago #293927

Hi there,

yes, in the plugin it is set to YES.
I also tried various positions in the Plugin to see if this brings about a change. No result.

Thanks a lot

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6 years 5 months ago #293940

Hi,

Then, besides an override of the product layout page I don't see why it wouldn't display the shipping price on the product page.
Did you try with the default template of Joomla ? to verify that it didn't come from a view override of the templates ?
If that still doesn't help, then we'll need a backend and a FTP access in order to check the situation.
In that case, you can provide them via our contact form along with a link to this thread:
www.hikashop.com/support/contact-us.html

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6 years 5 months ago #293991

Thanks for your help.

Yes, I tried it with the Breeze template.
Will contact you over the form.

best regards

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6 years 5 months ago #294004

Hello,

Can you download the last Hikashop version through our website, install it and test it again ? Thank you.

Best regards,
Mohamed Thelji.

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6 years 5 months ago #294026

Hello,

did it. No change.

best regards

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  • MODERATOR
6 years 5 months ago #294035

Hi,

I4ve done another patch. Please try again. It should be fine now.

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