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- Thank you received: 4
No shipping method found
8 years 2 weeks ago #297798
by tadosborn
No shipping method found was created by tadosborn
-- url of the page with the problem -- :
imagineenterprises.net
-- HikaShop version -- : 3.51
-- Joomla version -- : 3.8.12
-- PHP version -- : 7.2.9
-- Browser(s) name and version -- : Edge
-- Error-message(debug-mod must be tuned on) -- : No shipping method found
Using FedEx shipping module. Have production API key and password and dimmensions and weights filled out for all products.
-- HikaShop version -- : 3.51
-- Joomla version -- : 3.8.12
-- PHP version -- : 7.2.9
-- Browser(s) name and version -- : Edge
-- Error-message(debug-mod must be tuned on) -- : No shipping method found
Using FedEx shipping module. Have production API key and password and dimmensions and weights filled out for all products.
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8 years 2 weeks ago #297805
by tadosborn
Replied by tadosborn on topic No shipping method found
Apparently, you have to force users to create an account or login otherwise shipping info is not available.
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8 years 2 weeks ago #297809
by Mohamed Thelji
Replied by Mohamed Thelji on topic No shipping method found
Hello,
Your issue isn't directly related to user being logged in or not, but to the fact that your customers will need a shipping address which should be attached to his account/email.
The solution can be to set "Login" and "Shipping" actions through different steps on your checkout workflow that you can configure via "Hikashop->System->Configuration->Checkout".
Best regards,
Mohamed Thelji.
Apparently, you have to force users to create an account or login otherwise shipping info is not available.
Your issue isn't directly related to user being logged in or not, but to the fact that your customers will need a shipping address which should be attached to his account/email.
The solution can be to set "Login" and "Shipping" actions through different steps on your checkout workflow that you can configure via "Hikashop->System->Configuration->Checkout".
Best regards,
Mohamed Thelji.
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