No shipping method found

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  • Hikashop Business
6 years 2 months ago #297798

-- url of the page with the problem -- : imagineenterprises.net
-- HikaShop version -- : 3.51
-- Joomla version -- : 3.8.12
-- PHP version -- : 7.2.9
-- Browser(s) name and version -- : Edge
-- Error-message(debug-mod must be tuned on) -- : No shipping method found

Using FedEx shipping module. Have production API key and password and dimmensions and weights filled out for all products.

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  • Posts: 62
  • Thank you received: 4
  • Hikashop Business
6 years 2 months ago #297805

Apparently, you have to force users to create an account or login otherwise shipping info is not available.

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6 years 2 months ago #297809

Hello,

Apparently, you have to force users to create an account or login otherwise shipping info is not available.


Your issue isn't directly related to user being logged in or not, but to the fact that your customers will need a shipping address which should be attached to his account/email.
The solution can be to set "Login" and "Shipping" actions through different steps on your checkout workflow that you can configure via "Hikashop->System->Configuration->Checkout".

Best regards,
Mohamed Thelji.

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