I would like it to be sent free of charge from 50 euros

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4 years 7 months ago #317227

-- HikaShop version -- : 4.2.3
-- Joomla version -- : 3.9.16
-- PHP version -- : 7.3.12
-- Browser(s) name and version -- : Chrome

I'm trying to get it to be free shipping from 50, -.
from 0 to 50, - I want to charge 2.95 costs.

I have set at the time of shipment that the weight does not need to be calculated.



I made the following with the shipping options.
But I can't get it to work.


If the customer is already in the shopping cart and the number is adjusted, it does not seem to be adjusted.

What am I doing wrong.

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4 years 7 months ago #317234

Hi,

Since your products probably don't have a weight, you need to make sure that the "include virtual products price" setting is activated in your shipping methods. Otherwise, only the price of the products with a weight will be taken into account for the min/max price restrictions of your shipping methods.

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4 years 7 months ago #317239

I had sent a screenshot and it is now on red, it should be green.

Because indeed now that I have given the products a, fictitious, weight, it does work.

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4 years 7 months ago #317246

Hi,

I'm not sure what you mean. There was no screenshot of all the settings of your shipping methods in your previous message.
Make sure that the "include virtual products price" setting is activated (green) in your shipping methods and it should work fine.

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