Restriction on shipping to UK as is not Eu member anymore

  • Posts: 64
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  • Hikashop Business
4 years 5 months ago #320501

-- HikaShop version -- : 4.3.0
-- Joomla version -- : Joomla! 3.9.2 Stable
-- PHP version -- : 7.3.16

Hello.
I'm upgrading a site that should sell only to the EU Countries from Italy.
What I've done is to create a shipping method with Europe as restriction.
By this way if I'm a client from Swiss, f.e, I can't buy the products.
But if I'm from Uk I'm still able to do that.
This issue is a little bit boring with the free shipping method, that could be the same for the all the countries.
Should I update something on Hikashop that I've missed?

Thank you.
Davide

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4 years 5 months ago #320509

Hello Davide,

Your issue is probably coming from how you have configured your European zone via "Hikashop->System->Zones".

By this way if I'm a client from Swiss, f.e, I can't buy the products.

You should check that Swiss addresses are included in your European zone.

Zone restrictions should properly work in the 4.3.0 version, so you shouldn't have to download the last Hikashop version if you didn't apply any modification to Hikashop's files.

Kind regards,
Mohamed.

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  • Posts: 64
  • Thank you received: 6
  • Hikashop Business
4 years 5 months ago #320644

Hit and sunk! :)
Thank you!

The following user(s) said Thank You: Philip

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