Shipping method not showing in shopping cart

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  • Hikashop Business
4 years 1 month ago #324371

-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.1
-- PHP version -- : 7.3.21
-- Browser(s) name and version -- : Firefox Developer 82.0b5(64-bit)

Hi

I have tried very hard to work out why the single manual shipping method is not showing in the cart. I must be missing something very silly.

www.mathost3.co.uk/lou4

Thank you

Neville Matthews

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  • Posts: 31
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  • Hikashop Business
4 years 1 month ago #324372

Resolution to be tested...

Products must have a weight! otherwise system assumes the item is virtual.

Neville Matthews

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  • Posts: 31
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  • Hikashop Business
4 years 1 month ago #324374

Should have read the FAQ

Every product that is physically shippable must have a weight otherwise the system assumes it is a virtual product and does not display shipping methods.

Neville Matthews

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  • MODERATOR
4 years 1 month ago #324377

Hi,

Note that you also have the "force shipping regardless of weight" setting in the HikaShop configuration. If you activate that setting, then even if the products don't have a weight, the shipping methods will be displayed on the checkout.

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