Struggling to configure CanadaPost

Hi,

I've installed the CanadaPost plugin on my site, and I think I've done the config correctly, BUT I'm still getting "no shipping methods" on the frontend.

Are there any detailed instructions I can go through to double check this? The ones I found don't really tell me too much about which info from CanadaPost go where!

Thanks.

Yeah, thanks, those were the ones I looked at.

I am particularly interested in which EXACT XXXXXX I should use for the API username? I've used my CanadaPost account username, but it's sort of hard to tell if that's the RIGHT XXXXXX?

I mean, thanks for the XXXXX, but without some more info, it's a TOUCH difficult to figure out exactly what should go there.

Some help translating that would be GREAT. Thanks.

Yes. Thank you. Already done that and have my API key.

I was asking about the username? XXXXX is great as a placeholder, but it doesn't REALLY tell me which information from the CanadaPost developer platform I need to put there?

To be clear, I have that account. I need to know which information from there I need to use, and where to find it on the CanadaPost developer portal.

Thanks so much.

Just to clarify again, I have a developer account and I understand how APIs work.

Your labels don't match the CanadaPost platform though, and since you've used XXXXX instead of an example, I can't figure out what I am supposed to put in each field.

So I need you to tell me what each one is called on the CanadaPost site. Not knowing that is like playing darts in the dark.

Thanks!

I'll take a look. Knowing it's REST makes a difference though. Your labels should also line up with what is on the Canada Post site.

Otherwise it's like saying you want a fruit, not telling anyone the fruit you want is a banana, and then forcing people to try a hundred different fruits because it's not asked for correctly.

Hi,

I've tried to configure this again. Still can't get it to work. Can someone please login to my site and take a look? I don't think this should be so hard?

Thanks.

Tamara

I sent user access as requested. Couldn't figure out how frontend access would help?

Used the name of this thread as the subject of the email.

Please advise ASAP.

Thanks.

Hi Jerome,

It was my understanding that with BACKEND access you could also access the FRONTEND. I guess I've been labouring under a misillusion for the fifteen years I've been using Joomla... I suppose I was imagining things the many tens of thousands of times I've done that?

Which email address can I resend credentials to? The contact form route seems somewhat unsecure? I might have mistyped something.

Thanks.

Hi,

I didn't get any reply, and I also didn't get any push notifications from you about this post.

I will create a new super user account and send it via the contact form again.

Tamara

Great. So to confirm, all I need to do is make sure that there's a weight?

And the Hikashop system uses the correct Canadian postal code format as: A1A 1A1

That is: letter number letter SPACE number letter number?

Just checking, because some of the other components I've used from here in the past don't have that formatted correctly.

I check my junk folder several times a day too. So definitely haven't seen anything there either.

Cool. So we're back to the part where you tell me what XXXXXXXXXX means on the documentation?

I feel like I've asked that already.... Maybe it's time to improve your documentation a bit? It's quite crap.