Disable shipping on specific product

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1 year 2 months ago #355733

-- HikaShop version -- : 4.7.4
-- Joomla version -- : 4.3.4

Hello,
My client has various products on their website and offers a gift wrapping service as part of the checkout process. The gift wrap option is a product with two variants, no grift wrap / gift wrap and added as a Characteristic to the other products on the site.

When a customers basket is over a certain total price delievry is free. However it has now been noted that when some products are added that are below the free delivery price threshold, and then a customer adds gift warp they are charged for delivery.

How can I modify the delivery option on the gift wrap characteristic so even if it is added to a product below the threshold to get above, delivery costs will be still be free?

Hope that makes sense!

Thanks

Last edit: 1 year 2 months ago by ltempest.

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1 year 2 months ago #355735

Hi,

Make sure that the gift wrapping product has a weight of 0 and that your products have a weight.
In your shipping methods, make sure that the "include virtual products price" setting is turned off. That way, the price of the gift wrapping product won't be taken into account for the min/max price restrictions of your shipping methods.

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