Taxes don't work at product's options

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  • Hikashop Business
10 years 4 months ago #162836

Hi! I noticed that the tax that i have for some particular products, works only at those that don't have options.
What about those products? How can i fix that?

Thank you

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10 years 4 months ago #162839

Hi,

We are not able to reproduce the problem on our end. Taxes are also taken into account in options prices.
Maybe you didn't select a tax category in your options ?

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  • Hikashop Business
10 years 4 months ago #162960

Hi! There is no such field in the editing area of the product's options. Or at least i don't see it?

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  • Hikashop Business
10 years 4 months ago #162974

The thing is that now only two of the products with options don't have the right tax. I have checked the tax category and its the same in all those products. So how come just those two don't work? Please help!

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10 years 4 months ago #163011

Does anybody see in product characteristick an option for tax category?
Because I m using the latest version and I still cannot see it. At least please tell me that there is a bug or something, beacause the variants of my products takes other tax category.
Can I give you a link to see it?

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10 years 4 months ago #162980

Hi,

Options of products are products themselves. If you edit these "option" products, you'll get the same "tax category" setting than for the normal products. That way, you can potentially configure differant tax categories between the product and each option in case the law taxes differently the option and the product in your country.

So if the tax is applied only to the main product price and not the options price of that product, it certainly means that the tax category is not configured in these option products.

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10 years 4 months ago #163274

ok. We solve it via phpmyadmin. But its not easy for everyone this way... Please include this option in the form.

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