EU VAT changes on downloadable goods

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10 years 1 hour ago #180852

-- HikaShop version -- : 2.3.0
-- Joomla version -- : 1.5.26
-- Error-message(debug-mod must be tuned on) -- : no error message - config question

I'm looking at how best to handle the forthcoming change in place of supply for downloadable goods. As a small business in the UK I'm under the VAT threshold and have no wish to add the administrative burden of VAT accounting until it becomes necessary. I sell a software product that is mostly bought by businesses (B2B) but on rare occasions I get the odd non-business customer. As of 1st Jan 2015 for this tiny minority of customers (B2C inside the EU) I'll be obliged to charge VAT at the rate of their particular country and account for this to the tax authorities. For the moment this is simply not worth getting into.

So my question is this: How can I block EU-based customers who do not have a valid VAT number?

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9 years 11 months ago #180909

Hello,
The solution will probably be to set the "VAT number" field to required, and then to check it.

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9 years 11 months ago #180935

If I was only trading in the EU then yes that would be a solution. If I make VAT number a required item and check thru VIES that will take care of the Europeans. But what about the rest of the world who do not have VAT numbers?

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9 years 11 months ago #180945

Hi,

Then you can create another custom field to ask the customer if he is in Europe or not and display the vat number field only if the customer selected that he is in Europe by using the "Display limited to" option of the VAT number custom field.

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9 years 11 months ago #181058

Hi Nicolas,

Since we already have the customer's address it seems a bit strange to ask her if she's in Europe... Could there be a workaround for this using shipping methods? From what I understand if I supply B2C orders across Europe using physical media the place of supply for VAT is then my country. It only changes to the customer's country if the product is supplied as an automatic digital delivery. So to specify this a bit more correctly, what I want is:

- IF customer has IP address outside EU AND physical address outside EU {
deliver software as download }
ELSE IF customer enters a VIES-checked VAT number {
deliver software as download }
ELSE { deliver software as physical media }

I guess the nub of the question is can the delivery method be made contingent on VAT number checking?

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9 years 11 months ago #181208

Hi,

There is no option for that in shipping methods. It would require a custom shipping method to be built to check on the VAT of the shipping address.

It would actually be simpler for you to not require the VAT number field and instead create a small hikashop plugin implementing the onBeforeAddressCreate and onBeforeAddressUpdate triggers and do the check on emptiness on the VAT number field based on the country field. That should be the best solution here compared to all the other ones we talked about although it requires to be a developer as there are a few lines of code to write, but for a normal PHP developer, it should not be a problem.

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9 years 10 months ago #185018

Hi Nicolas

A few days ago I downloaded your free/trial version of HikaShop, in order to see how it works. One of my immediate plans in my to-do list is to switch to HikaShop Business (I am currently using the services of a shopping cart provider in the US).

Meanwhile I was completely unaware of the VAT changes that would come into effect on January 1st! It all came as a shock yesterday. I subscribed to MOSS yesterday and changed my prices to reflect the new changes. I am now trying to read the articles with regard to Hikashop and the new VAT rules.

I have a question: why haven't you incorporated these changes on your sales system yet?
On the following page it is stills stated that "A tax rate of 20% will be added if your address is in the European Union and that you don't provide a valid VAT number or if your address is in France as per the European Union law."
www.hikashop.com/extensions/hika-business.html

I need to be 100% sure that everything works before switching my shopping cart and sales processing to HikaShop.

Thank you very much.
Panos

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9 years 10 months ago #185039

Hi,

The changes have been incorporated on the 1st of January as per European Union law.
Thank you for the feedback on the text of the product page. I've updated it to reflect the change.

Here is the article we wrote regarding that new tax law: www.hikashop.com/support/support/documentation/287
It contains information for merchants using HikaShop in order to comply with that new tax law.

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9 years 10 months ago #185115

Thank you very much for your prompt reply and clarifications!

Panos

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