Taxed price won't calculate automatically

  • Posts: 1056
  • Thank you received: 11
  • Hikashop Business
3 years 11 months ago #327414

Hi again,

I've come to notice that when I put a price on a product, on the field "price", the price with tax will not be calculated automatically as it usually does... Is this a bug or have I possibly done something wrong? Taxes are enabled, by the way. The same happens when I try it the other way around.

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13374
  • MODERATOR
3 years 11 months ago #327448

Hi,

It means that the system thinks that there are no taxes to be added.
It can come from many things:
- you didn't select yet a tax category in the product
- your current user has an address which is not supposed to be taxed
- the "main tax zone" of your HikaShop configuration is not supposed to be taxed
- there is a problem with your tax rules in System>Taxes. For example, if you restricted the taxes to some user groups and your current user is not in these user groups, the tax rules will be ignored

Please Log in or Create an account to join the conversation.

Time to create page: 0.054 seconds
Powered by Kunena Forum