I cannot set the price with and without tax on the product page

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  • Hikashop Business
3 months 4 weeks ago #362274

-- HikaShop version -- : 5.1.0
-- Joomla version -- : 4
-- PHP version -- : 8.2

I want to solve a very simple, basic problem. Unfortunately, I cannot set the prices with and without tax on the product page. On the product page, in the "New price" option, I would like to enter the price with and without tax. The default tax rate is 27%.

But even though I enter the tax-free price in the Price field (e.g. 1000 HUF), the price also appears tax-free in the Price with tax field (1000 HUF). How can I set the price to appear tax-free in the price field and with tax in the Price with tax field? (1000/1270 HUF)

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  • MODERATOR
3 months 4 weeks ago #362276

Hello,

I'm sorry for this feedback but we are not sure we understand your request.
Do you want to define the price of your product yourself in its backend, whether for prices with AND without tax?

alt

Since this is completely calculated automatically, what would be the point of defining the two "by hand"?...

Or maybe you mean that the price with tax does not match in these calculations?
Potentially because there is no rate applied to your default tax?
If that the case, check that you have set up your tax rule & taxe rate.
=> in HikaShop configuration, go to System dropdown => Taxes
Tax Rule : Documentation
Tax Listing : Documentation
Regards

Regards

Last edit: 3 months 4 weeks ago by Philip.

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  • Posts: 42
  • Thank you received: 5
  • Hikashop Business
3 months 4 weeks ago #362285

Thank you for your help. In the meantime, I managed to solve the problem. I deleted all taxes and rates, then created new ones and applied them. I could have overlooked something, but everything is fine now.

Thank you
Thomas

The following user(s) said Thank You: Philip

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