Does anybody could vote twice and more?

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7 years 4 months ago #274461

-- HikaShop version -- : 3.1.1

I have noticed that I can vote for product twice, three times and more....
Is it normal?
(if votes selected for all)
I think that is not normal. If I voted for product I can't votes another for this product....
I simply click on the rating again and again and stars are added....

shop.elino.ru/myaso-tushenoe/product/1-tushenaya-govyadina

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Last edit: 7 years 4 months ago by progreccor.

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7 years 4 months ago #274473

Hello,

Vote should update itself if it concern the same user and the same product.
Can you please take a look into the database to check that votes are not duplicated ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 4 months ago #274499

here is ths screenshot of the database:



Does hikashop prevent user to add unlimited number of votes?

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Я здесь добровольно!

Хочешь получить купон на скидку Hikashop? Спроси меня как!
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Last edit: 7 years 4 months ago by progreccor.

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7 years 4 months ago #274502

I have tested this case on clear installation of hikashop with default template.
I can simply click again and again and change rating to any value that I want.
I don't see any defence from that

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Я здесь добровольно!

Хочешь получить купон на скидку Hikashop? Спроси меня как!
Last edit: 7 years 4 months ago by progreccor.

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7 years 4 months ago #274508

Hi,

And did you configure the setting "Maximum number of comments per user for one product" to 1 ? Otherwise, users will be able to vote several times for each product.

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7 years 4 months ago #274538

I think that comment and vote is different things....
Never thought that comments can be related to votes....

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Я здесь добровольно!

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7 years 4 months ago #274545

here is my configure:



This config don't help. I still can vote many times (much more than 5)

Also I have noticed that if I refresh the page vote system show me that there is no my vote.



I am using Mozilla Firefox 54.0.1 (on Chrome is the same effect)

Also, please, note that I test this on clear installation of hikashop without any overwrite of any files

Я не явлюсь официальной службой поддержки!
Я здесь добровольно!

Хочешь получить купон на скидку Hikashop? Спроси меня как!
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Last edit: 7 years 4 months ago by progreccor.

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7 years 4 months ago #274546

Hi,

I can confirm that we do have same issue but it wasn't so important for us to ask support :)

Thanks

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7 years 4 months ago #274551

Hello,

The vote/comment system have a several issues and one year ago, I asked Xavier to perform some fixes, unfortunately he did not made them.
That's why some months ago I decided to no more support votes and comments in HIkaMarket because of the previous bugs.

Regarding you content, I think that you should not authorize the votes and comments for guests. Thanks to that the vote will be link to a user and a user won't be able to add several votes and he will just update his value.
I could maybe ask Mohamed or Philippe to investigate on the issue but I'm not even sure it will be productive because the current vote/comment system has few implementation issues and cannot "evolve" correctly for the features that we wanted to add into.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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